Last revised on September 23, 2024
Welcome to The Heart School! We are dedicated to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We collect the following types of information to provide you with a secure, personalized experience:
- Personal Information: When you register for an account, purchase a membership, enroll in a course, or book a coaching session, we may collect personal information, including your name, email address, billing address, and payment details.
- Usage Information: We collect information about how you interact with our website, such as pages viewed, time spent on each page, and navigation patterns. This data helps us improve our website and personalize your experience.
- Cookies and Tracking: Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences and keep you logged in. You may disable cookies in your browser, but please note that some features may not function properly without them.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including:
- Processing your transactions and fulfilling membership or coaching services.
- Communicating with you about your account, orders, or membership updates.
- Personalizing your experience by showing you relevant content and offers.
- Analyzing usage patterns to improve the website and user experience.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as outlined below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email service providers).
- Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
4. Data Security
We implement various security measures to protect your personal information. All sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology and stored in secure, PCI-compliant environments. Despite our efforts, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information by logging into your account or contacting us at support@samlifecoach.com
- Data Portability: You may request a copy of the personal data we hold about you in a structured, machine-readable format.
- Data Deletion: You may request the deletion of your personal data, subject to certain legal exceptions, by contacting us.
- Withdraw Consent: If you previously consented to our use of your information, you may withdraw consent at any time.
6. Third-Party Links
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website and services are intended for adults over the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:
- Email: support@samlifecoach.com
By using our website, you consent to this Privacy Policy. Thank you for trusting The Heart School with your personal information.